A report from the Rehabilitation Shareholders Conference.

Photo Credit:  Jorien @DisneyKindaDay
Photo Credit: Jorien @DisneyKindOFDay

Shareholders of Disneyland Paris were invited to a conference held at Disney’s Hotel New York Convention Centre on Wednesday 28th September 2016 for a presentation on the on-going Experience Enhancement Programme currently underway at the resort.

Here is a short  summary of the presentation given by Daniel Delcourt, Senior Vice President and Chief Operating Officer of Disneyland Paris.

Big Thunder Mountain

A new automatic train recovery system is being installed that will reduce the time it takes for the ride to become re-operational after an emergency stop.  

Under the old system the ride trains had to be towed to the loading area and the recovery  used to take at least an hour.  

With the new system being installed the recovery time will be reduced to around 20 minutes.  Enabling the ride to become operational much sooner after a 101.


The ride will also see the installation of new special effects and the famous geysers on the banks of The Rivers of the Far West are set to become operational again for the first time in 20 years.


Star Tours – The Adventures Continue

The rides post show area will become the largest Star Wars  boutique in Europe,  and the existing Star Traders boutique is being transformed become an indoor  Meet ‘n’ Greet character location.  A Star Wars version of the popular Princess Pavilion.

A new X-Wing fighter will be installed on the roof of the Star Traders building replacing the communications antennae that was blown up during  the finale of the Last Flight to Endor event.


Pirates of the Caribbean

A complete rehabilitation of the Pirates of the Caribbean ride is planned which will see new effects added to the attraction. 

The ride is scheduled to be closed between early January 2017 until summer 2017.

Studio Tram Tour

The Studio Tram Tour: Behind the Magic  attraction at Walt Disney Studios Park has been removed from the Experience Enhancement Programme for the time being and a refurbishment programme of the attraction is  under study.

Moteurs… Action! Stunt Show Spectacular

The is the possibility that the show will change with the integration of elements from the forthcoming Cars 3 movie which is scheduled for release in summer 2017.

Phantom Manor

A complete rehabilitation of the Phantom Manor attraction in Frorntierland is planned after the 25th Anniversary.

The refurbishment will also see new scenes added to the attraction.

This will be the rides first full refurbishment in it’s 25 year history and will last for six months.


Space Mountain

The Discoveryland attraction Space Mountain  will receive a make-over inside the ride. 

No further information about this was given but speculation is that the ride will receive the  Hyperspace Mountain make-over that other Disney Theme parks have received.


A quality improvement programme of the products and services offered at the resorts restaurants is underway.  All beef burgers served in Disneyland Paris are now from Angus cows.

In Casey’s Corner  hot dogs can be ordered with a either beef of pork sausage and there will be a hot dog of the month launched.  

There is no indication of a vegetarian sausage will be made available yet.

There are plans for a dish based on the theme of  each of the restaurants  to feature on its menu.

In the buffet restaurants  interaction between Guests and Casts Members is being encouraged during the cutting and serving of dishes.

It was also confirmed that Buzz Lightyear’s Pizza Planet restaurant in Discoveryland will remain closed and will not open again in it’s present format and theme.

Entertainment &  Shows

The return of a parade in the Walt Disney Studios park is under consideration, we do not know what this will be, but some type of daily parade is being considered.

There will be an  increase in the number of characters Meet ‘n’ Greet locations in the resort which will increase the opportunity for Guests to meet with the characters.  

This may include an additional Marvel Meet ‘n’ Greet location added to the  Walt Disney Studios park.

There at no plans for adding any new attractions to the resort at the moment.

There will be some changes made to the Disney Dreams! night time spectacular in the Disneyland Park for the 25th  Anniversary and permanent shows will return to the Castle Stage in Fantasyland.

Resort Hotels

Free Wi-Fi is now available in all the resorts hotel rooms, the service is currently being installed in the newly refurbished Texas rooms in Disney’s Hotel Cheyenne.

It was admitted to Shareholders that the refurbishment of Disney’s Newport Bay Club Hotel  which was performed in two parts  was a mistake.  Many complaints were made by guests because of the noise pollution generated and the disturbance caused to residents who were staying in the  hotel during the time of the refurbishment works.

In future hotels will now be completely closed during their rehabilitation.

The next hotel to be renovated will be Disney’s Hotel New York, which will commence soon and will last for 18 months.  Then it will be the turn of the Disneyland Hotel.


The Casts Members recently elected their “Ambassadors” and just over 6,000 Cast Members participated in the “Join the Disney attitude” training programme.



Complimentary wireless high-speed Internet access  is being installed in the theme parks. The Wi-Fi service will  become operational  in 2017, first in the Walt Disney Studios Park and then in the Disneyland Park.


Delegates were told that the problem of guests smoking in the theme parks is being taken very seriously by the resorts management.

The litter bins  in the resort are being updated to feature No Smoking signs.  

This signage has been applied to enable Casts Members to make it  clear to visitors that the parks are Non Smoking.  Cast Members will then guide Guests to the dedicated smoking  areas.

The existing No Smoking signage in the resort has been enlarged and  300 litter bins are due to have the new No Smoking signage added to them.


A test will be performed from October in some of the toilet blocks in the resort where a push-button will be installed to enable Guests to report on the quality and cleanliness of the toilets.

The system will be connected directly to Park Operations which will enable them to  send a cleaning crew when required.



Ticketing System

There will be changes made to the ticket turnstiles to enable the use of the new style park ticket. The newly introduced RFID Magic Cards which are issued to hotel residents will soon be fully integrated into the parks systems and will include park tickets, PhotoPass, Meal Vouchers and their hotel room key.  At present the card can only be used a hotel charge card.


Water Filtration System

A new water filtering system has been installed to prevent the water pools in the park from turning green with algae.


Conference Photo Credit: Disney Kind Of Day

2016 Halloween Programme Now Available

The first programme for the 2016 Halloween season (1 – 7  October 2016) has been released by Disneyland Paris and it has been added to our Show an Parades Programme Archive page.

Photo: ED92

Disneyland Paris has a treat installed for character fans this Halloween season with a whole range of characters to meet at the resorts Meet ‘n’ Greet locations.

This Halloween season sees the premiere of Cheshire Cat meeting fans and he is joined by Captain Hook, Maleficent, Jack, the Queen of Hearts and many more.

Photo: InsideDLParis

Here are the character Meet ‘n’ Greet times as published in this weeks programme guide:

Character                      Time       Location
Cheshire Cat or friends    11:15 - 12:45  Le Pays des Contes de Fées
Meet 'n' Greet with Goofy  11:00 - 14:00  Mad Hatter’s Tea Cups
Queen of Hearts or friends 11:45 - 14:00  Alice’s Curious Labyrinth
Maleficent's Court         10:30 - 16:30  L’Auberge de Cendrillon
Marie or friends           11:00 - 16:00  Town Square/Liberty Arcade
Halloween Costume Corner   11:15 - 17:15  Casey’s Corner
Jack                       10:30 - 19:00  Thunder Mesa Riverboat Landing
Woody & Friends            11:00 - 16:45  Cowboy Cookout Barbecue
Mickey’s box of pumpkins   11:00 - 17:00  Cottonwood Creek Ranch
Baloo or friends           11:15 - 14:15  Restaurant Hakuna Matata
Chip 'n' Dale or friends   11:15 - 14:15  Colonel Hathi’s Pizza Outpost
Captain Hook or friends    11:00 - 17:00  Pirate's Beach
Jafar or friends           11:00 - 17:00  Agrabah Café  

Meet Mickey Mouse          10:00 - 17:00  Meet Mickey Mouse
Disney Princesses          10:00 - 15:30  Princess Pavilion

There is also the  It’s Good to be Bad with the Disney Villains!  show being held four times a day on the Castle Stage and Mickey’s Halloween Celebration parade will be travelling along the parade route three times day at 11:50 / 13:00 / 14:25.

Disney’s Newport Bay Club Convention Centre reopens after refurbishment


Disney’s Newport Bay Club Convention Centre has reopened following an eight-month refurbishment.

Operated by Disney Business Solutions the convention centre  offers 5,500sqm of modular meeting space, spanning 23 rooms and catering for up to 2,088 delegates theatre-style.


Areas include the 1,800sqm Ballroom and the 2,400sqm Portland space. Upgrades to the venue include the installation of the latest meetings technology.


Nicolas Dupeux, director at Disney Business Solutions said: “After eight months of major renovation work, we are now in a position to offer our clients a unique convention centre at the cutting edge of technology. We also ensured to keep an architecture inspired by New England, creating an environment of serenity.”

The four-star Newport Bay Club hotel underwent a renovation that was completed in spring this year.

Five Guys restaurant to open in the Disney Village

It is being reported by meltySTYLE that a branch of the American restaurant chain Five Guys will open in the Disney Village in Disneyland Paris in early 2017.   The first Five Guys restaurant opened in 1986 in Arlington County, Virginia, and the chain serves  hamburgers, hot dogs, French fries and milkshakes.

Five Guys restaurants  are  decorated in red-and-white checks and have  open kitchens, and a single counter for purchasing and the picking up of food.   Bags of potatoes are sometimes stacked in the restaurant for aesthetic reasons.

Guests will be able to choose from a multitude of toppings for their burgers and hotdogs.  A typical Five Guys  have more than 250,000 possible topping combinations to choose from and  1,000 mix-in milkshake combinations.

Five Guys are also know for their Coca-Cola freestyle machines  giving customers the chose of 125+ drinks choices!  From Orange Coke to Raspberry Sprite.

The restaurant is rumoured to be opening next to Vapiano  which is presently under construction in the Disney Village  in the former NEX Arcade alongside the Gaumont IMAX building.

Disneyland Paris hotels to start charging for breakfast 

According to UK travel agents ‘Magic Breaks’ it appears that Disneyland Paris will commence charging Guests for breakfasts at their resort hotels for bookings made after 13 October 2016 for stays from 29 March 2017 onwards.

Guests staying in suites and club rooms are not effected by this move.  So breakfast is still included in the room rates for Guests staying in the Golden Forest Club, Compass Club, Empire State Club and Castle Club.

Magic Breaks broke the news last month of the new Season of the Force events to be held in The Walt Disney Studios Park several weeks before the official release by Disneyland Paris.

The new Breakfast Meal Plan will see the following charges introduced for breakfast at the Disney resort hotels:

                               Adult    Child (3-11 years)
Disneyland Hotel                £23      £21
Disney's Hotel New York         £19      £18
Disney's Newport Bay Club       £19      £18
Disney's Sequoia Lodge          £15      £13
Disney's Hotel Cheyenne         £12      £11
Disney's Hotel Santa Fe         £12      £11
Disney's Davey Crockett Ranch    £8       £8

The move will bring Disneyland Paris into line with other Disney Resorts in the Walt Disney Parks and Resorts Worldwide Inc.  group where hotel rooms are sold on a room only basis and breakfast is a chargeable extra.

Disney’s Partner hotels will also be  effected by the move apart from the Explorers Hotel where breakfast will remain free.

Magic Breaks also mention that Character Breakfasts are to  be relocated  from Cafe Mickey in the Disney Village to Plaza Gardens in the Disneyland Park from 29 March 2017.

How the implementation of this new Breakfast Meal Plan will go down with regular visitors to the resort is yet to be seen, but it will certainly cause come controversy with the resorts frequent visitors and fan base.

The new Disneyland Paris holiday brochure is expect to be released next month.


Source: Magic Breaks

Experience Enhancement Programme Shareholders Conference


Members of the Euro Disney  S.C.A. Shareholders Club are being invited to attend a  conference being held on Wednesday 28th September 2016 at Disney’s Hotel New York, Convention Center at Disneyland Paris  that will cover the Experience Enhancement Programme currently underway at the resort.

The event will be held from 6:00 pm  to 7:45 pm and will be presented by Daniel Delcourt, Senior Vice President and Chief Operating Officer.  The conference which will be held in  French will be followed by a Question &  Answer session.

5:30 pm.  Welcoming of the participants
6:00 pm.  Beginning of the conference
7:00 pm.  Questions & answer session
7:45 pm.   End of the conference

Conditions to attend
To attend this meeting shareholders must register online via the Your Personal Space section of the Disneyland Paris corporate website.

Shareholders will receive a confirmation  registration  e-mail that you will need to present to gain access to the  conference.

Car Parking
Free access to the Disney’s Hotel New York car park will be given to the registered participants, showing their valid Shareholders Club card and/or their registration confirmation.

Please note that availability is  on a “first come, first served basis” and is limited to Shareholders Club Members only for one  place and they will not accept any walk-in participants.

Registration for this event does not include free access to the Disneyland Park or the Walt Disney Studios Park during opening hours.

Russian Guests spend twice as much as Europeans when visiting Disneyland Paris.


During a vacation to Disneyland Paris Russian visitors spend on average twice as much as European Guests, choosing the more expensive hotel rooms and preferring gourmet meals according to data compiled by Disneyland Paris. They also order more additional services and entertainment.

“The average bill of a Russian Guest in Disneyland Paris per day is about €700, while Europeans spend €300” – commented Victoria Yakushev Head of Regional Sales and Marketing at Disneyland Paris.

The demand by Russians for tours to Disneyland Paris, according to the tour operator BSI Group, in the first half of 2016 grew by 30% compared to the same period last year.

However, after the tragic events in Nice in July of this year the demand fell by 10%. Approximately half of all Russian tourists who go on a vacation to Disneyland Paris, combine a visit to the park with a visit to Paris and a vacation on the French Riviera.

“The biggest demand for a trip to Disneyland Paris is in the summer, and during the spring and autumn school holidays” said Natalia Brody the head of the French and Swiss tour operator BSI group. “Least visitors attend the park in January and February, and from October to mid-December. While visiting the park at this time has a number of advantages. First, in the low season are the most advantageous offers, for example, ‘two nights, two days free offer’. Second, the queue time for rides is much shorter. And since most of the attractions are indoors. Russian visitors are not afraid of the cold weather”.

The average duration of trip to Disneyland Paris in 2016 for Russians was three – four days, and they booked their trip in six months in advance on average. The average cost of a three day tour of Disneyland Paris, according to the BSI group tour operator, was €1,092. Last year it was €985. The price of the tour includes accommodation, breakfast, tickets to the park and medical insurance.

Disneyland Paris representative Victoria Yakushev said that the Paris theme park is constantly being updated and commented that in 2017, Disneyland Paris is celebrating its 25th anniversary and will offer a lot of surprises and events. For example, in January 2017 a new gourmet restaurant at The Founders Club in the five star Disneyland Hotel will open.

Source: Travel Russian News / BSI group