Disneyland Hotel wins 2015 TripAdvisor Certificate of Excellence.

Last week TripAdvisor awarded a 2015 Certificate of Excellence to the Cast Members of the Disneyland Hotel.  This now brings the total number of  TripAdvisor Certificate of Excellence awards presented to Dinsyland Paris to five this year.

The first went to Buffalo Bill’s Wild West Show… with Mickey and Friends!   In accepting it, Jean-Michel Van Den Nouwland, Senior Manager Operations Spectacle Disney Village operations said, “Our show depends on the talents of so many.  From our cast of equestrian actors to trainers and stable hands, from wardrobe attendants to sound and lighting technicians, from kitchen personnel and servers to a battery of administrative workers.  All have pulled together to make this the singularly excellent experience awarded by TripAdvisor, and for the second time in a row!”

The Disney Gallery in The Disney Village was also honoured with a Certificate of Excellence.   Boutique Manager, Misael Leclercq said “This certificate proves my firm belief that our Guests expect quality and exemplary service each time they enter our shop”.

For the second time a TripAdvisor Certificate of Excellence was awarded to the Cast Members of The World of Disney store, also located in the Disney Village.

“We’re in tune day by day with our Guests and our resort, thanks to our regular briefings. We all have a part to play in making World of Disney another part of the Guest experience,” said Team Leader Virginie Fruleux.

Finally in the Walt Disney Studios Park, a Certificate of Excellence was awarded to the Cast Members of The Studio Store located near the parks gates.  Manager, Catherine Le Gras, said upon receiving the award “Guests often wander in just out of curiosity or to ask directions.  We must be just as helpful and friendly to them as we would be to our best customer.”

Congratulations to Disneyland Paris on receiving these five TripAdvisor Certificatates of Excellence.


Author: Salon Mickey

News from Disneyland Paris and The Walt Disney Company